| Acacia Help Desk: Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting. | |
| AmberCat: Web-based and desktop software for internal and external help desks, customer service, and facilities management. | |
| Auratech Software: Australian based company that provides the Client Integrated Support System. | |
| Control-F1: Provides enterprise solutions for live and automated support. | |
| Coral Sea Software: Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting. | |
| Double IS: Software enabling facility managers to track work orders, room booking, and building maintenance. | |
| Easy Access Help Desk: Offers help desk software applications for businesses, software support, and call center solutions. | |
| HelpTrac: Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency. | |
| Home Run Help Desk: The Microsoft Access-based call ticket application for small businesses and workgroups. | |
| ieComputerSystems: Specialises in helpdesk software, software development and IT consultancy services. | |
| Insirux: Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration. | |
| Internet Software Sciences: A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. | |
| Kemma Software: The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web. | |
| Langley Computer Services: UK based company offers call center software for Windows 95 and NT. | |
| LBE Help Desk Software: Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting. | |
| NetHelpDesk: Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring. | |
| NetKeeper: A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. | |
| PRD Software: Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT | |
| SDS HelpDesk Solutions: Develops customized software applications for the help desk and call center industries. | |
| Softopia: Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface. | |
| Supportsoft: Real-time service management and support automation software. | |
| Surado: Features Win32 administrator application, Web-accessible interface, client information management, and lead management. | |
| The Management and Help Desk Community: A portal of news, information and interactivity for both help desk software and management issues | |
| Vertical Solutions Inc.: Develops and implements customer service, help desk and sales force automation software. | |
| Wickett Software: Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration. | |
| World Web Dynamics: Live Demo of help desk software, including specific offerings for school districts. |
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