| Active Directory Management and Delegation: Complete user account life-cycle management. Featuring advanced user creation, modification and removal of user accounts including resources, advanced mass user creation, granular delegation of administrative tasks. | |
| bTrack: Customizable, web-based sales and support application that allows for the end to end management and customers. Includes workflow capabilities for implementing business processes for leads, sales opportunities and support issues. | |
| Commit: Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing. | |
| Giva Inc.: Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk. | |
| Global Support Software: Customizable web technology based help and customer support desk solutions to maximize project management and effectively track, resolve, and report issues. | |
| Help Desk Institute: Association offering training, certification, benchmarking reports, research, discounted products, networking and publications. | |
| Help Desk Management Toolkit: A selection of resources and documents designed to help ensure that the help desk is well-managed and implemented. | |
| Help Desk Outsourcing: Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications. | |
| Hesup.com - Online Help and Support: Answers peoples' questions about computer problems, publishes news and reviews. | |
| ISPN Helpdesk Services: Offers outsourced help desk support services for a variety of operations. | |
| Master Counsel Technologies: Offering infra help desk software solutions including IT change management, ITIL, and service management. | |
| RightAnswers: Offers a range of technical support knowledge bases for help desk professionals. | |
| Support Solutions Technologies: Provides consultancy, management solutions and tools for help desks, call centres and service operations. | |
| Touchpaper Software: Supplier of CRM and ITSM solutions, industry news and general best practice advice. |
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